EFoods Direct Complaints and Reviews

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  • Oct 18, 2014
  • Food Delivery
  • Bad Chicken
  • 337

Our first samples of Cheesy Chicken and Rice was very good and tasty, so I ordered a case. When we tried it, it had a very bad aftertaste, a somewhat chemical taste. I had ordered over $1,000. worth of food at the same time, but have not ordered since 2011 because of this bad experience. Ref. 320123160158308398 I would like to know if this case can be replaced by one we can eat, because we cannot... Read more

Was this review helpful? 3 0

  • Oct 13, 2014
  • Food Delivery
  • Whole Wheat Bread
  • 154

I opened my whole wheat bread mix to find an expiration date on the packs less than they promised And the oil in the mix had gone rancid. It was a mess...poor communication with manager of customer service and lots of excuses. Now Sara in customer service is working to find my two year old orders which are no longer in their new system.... i an feeling badly about E Foods right now...Don't... Read more

Was this review helpful? 2 0

  • May 31, 2014
  • Food Delivery
  • Charlotte, North Carolina
  • Poor Communication Skills
  • 454

I ordered a one month supply from E-foods using them for the first time. After two weeks have gone by and no delivery, I went back online and E-chatted with Isabella who told me it was back ordered. Two weeks have gone by and no communication letting me know what`s going on. She claimed that they don't have automatic updates for customers letting them know the status for their order, but I got... Read more

Was this review helpful? 8 0

  • May 14, 2014
  • Food Vendors
  • Arcata, California
  • Emergency Food
  • 407

on 3/15/14 our Paypal account was charged $1,500 for emergency food and as of today 5/15/14 we have nothing to show for it. I called them on 4/28/14 and spoke to "Mandy" who advised Paypal orders were somehow dropped from a new computer system. She acknowledged it was their error and the order would be shipped that day. I called again this morning and after 20 minutes on hold I was switched to... Read more

Was this review helpful? 5 2

  • Mar 20, 2014
  • Food Delivery
  • Richardson, Texas
  • Food Order
  • 240

ORDERED FEBRUARY 20, 2014. Here it is March 20th, no email from them except for the order confirmation and notice they got my money within 12 hours of placing the order. Called, spoke with a Georgia. Talk about obtuse! She could provide me with absolutely nothing!...no partial ship, no planned ship, not a *** thing!...and there is obviously no product on location as I was repeatedly told. Why... Read more

Was this review helpful? 4 1

  • Jun 18, 2013
  • Food Vendors
  • Food Purchase
  • 2
  • 2
  • 648

I purchased food from EFoods Direct a few years ago and stored it in my air-conditioned home. When I opened some cans, all of the cans with dairy products are spoiled and must be thrown away. A significant portion of the package has dairy products in it, so my investment was a huge waste of money. Canned products should be able to last much longer than what I've had. Another problem with this... Read more

Was this review helpful? 15 13

  • Apr 30, 2013
  • Food Vendors
  • 1
  • 1
  • 838

Dear Sir/Mam, Since I have been reading and listening to infowars.com for over a year, I decided to show support for infowars by making an order with Efoods for over $1000 worth of food. Unfortunately Efoods cheated me by saying that they would send me a free bonus pack of free drinks and deserts. I never requested and I never wanted the free bonus pack. Then later I found out that the free bonus... Read more

Was this review helpful? 10 31

  • Mar 06, 2013
  • Advertisements and Cons
  • 7
  • 7
  • 1210

I called reference to a radio program advertising 6 free meals just pay shipping and handling. When placing the order I was told that the average price per meal after the introductory offer would be about $2.00 per meal. The "Free" offer cost $14.95 for six meals. I was skeptical but The radio program made the food sound so alluring I thought I would try it anyway. When the order arrived, I... Read more

Was this review helpful? 33 61

  • Jan 06, 2013
  • Food Delivery
  • 2
  • 2
  • 1066

I've ordered from eFoods for several years and have been very satisfied with their products and service. That has come to an end for me. I ordered a case of their pancake mix on Nov 29 2012 and they processed the cc payment on Nov 30th. I have a confirmation email from them and that's it. On Jan 2, 2013 I called and was told: 'Your order is one of the older ones and the shipping warehouse... Read more

Was this review helpful? 13 32

  • Dec 26, 2012
  • Food Delivery
  • Morro Bay, California
  • Holiday Gift Pack
  • 1060

On Dec. 6th, I ordered 2 holiday gift packs after they promised to send them the next day. I was going to mail them as Christmas Presents and needed immediate delivery. Two weeks later , they still had not shipped them to me.,, i received them 1 week after I called & filed a complaint. I've heard a lot of complaints of missing item from orders, So I opened both holiday packs and sure enough there... Read more

Was this review helpful? 17 21

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